Yes, all of our roofing and surfacing systems offer   guarantee, and in most cases a manufacturers insurance backed warranty can be obtained which covers materials, labour  Please contact us for more information on the guarantee’s available for each waterproofing or surfacing system.

No, all of our operatives work for Samuel Moore Roofing Ltd only and are fully trained and approved to fit the high performance waterproofing or surfacing systems we offer. 

Yes, asbestos Roofs can be removed and disposed of safely by our team, please contact us to discuss your specific requirements.  

We cover North east England, Cleveland, Durham, Teesside, Tyne and Wear  and North Yorkshire. 

Samuel Moore Roofing Ltd use only the highest quality materials on all of our projects. All of the materials are sourced from reputable manufacturers and distributors in the UK and are all BBA approved. 

This depends on the size of the roof or area concerned. Most residential projects can be completed within a day or two and are never left vulnerable to the elements overnight – any work started will be completely watertight again before we leave site. For a more accurate idea of how long your project will take us to complete, please contact us with a brief outline of the works required.   

Yes, Samuel Moore Roofing Ltd carry a £10,000,000 public liability policy and a £10,000,000 employers liability policy. Please contact the team today should you wish to obtain a copy of our up to date policy.

There are many tell tale signs of damaged roofs that may need to be replaced, it depends on wide variety of different factors for different types of roofs. 

Our experienced surveyor will be able to provide professional advice upon the agreed inspection. We are not pushy sales people and we would never expect you to make an on the spot decision in regards to what work you want to be carried out. If we think a repair is suitable instead of a whole replacement we will tell you so, but as mentioned we will go away to consider the works involved and prepare a quote for you to consider.

Yes, Samuel Moore Roofing Ltd work hard to keep both our staff and our clients as safe as possible. Our staff receive regular training for all the waterproofing, coating and surfacing systems we use, and are given risk assessment and 

method statements for projects where this is necessary. A copy of our health and safety policy can be obtained if required, please contact us to find out more. 

It is impossible to put an exact figure on a roof without inspecting it first There are many different factors to consider when providing a quote for a new roof, no two jobs are ever exactly the same. What we are able to do is provide you with a detailed quote for the full package of works, so whether we may need scaffolding for access or skips for waste removal you can be sure we can provide for it all.

We do our best to get you the best prices in the industry where possible and best value for money. We cant always guarantee we will be the cheapest quote, but what we do guarantee is our works are always of the highest standards.

Terms of payments are to be agreed individually with our management before each contract commences. Our preferred method of receiving payment is by bank transfer directly into our bank account.

Guarantees will only be issued after payment has been received in full. Further information can be found in our terms and conditions provided with each quote and invoice.

Changes in the works are sometimes inevitable due to the nature of roofing works. Often the conditions of existing roofs are not known until the roof coverings are removed and opened up for visual inspection. Where this happens we will never proceed without notifying the customer first and where possible to agree costs prior to commencing any additional works. Therefore we would never provide you with a bill of additional items you didn’t know anything about as many other contractors do. 

Yes – in habitable areas your roof must comply with all current building regulations. As part of this we will have to assess your existing roof insulation and upgrade it as required so it legally complies with the regulations. In any-case it will benefit you in terms of your property being more thermally efficient and hence reducing your heating and energy costs etc.

Having built a reputation of being one of the most highly regarded roofing contractors in the area, Samuel Moore Roofing is lucky enough to be able to employ some of the best trades-persons in our industry. All our trades-persons are apprentice trained, have City & Guilds or NVQs in their relevant trade. All our trades-persons are also CRB/DBS checked and cleared prior to being awarded a contract with us, so you know you are in safe hands.